I'm missing the itunes6464.msi file

Question

I'm missing the itunes6464.msi file

I am wanting to delete iTunes off my computer and reinstall it because iTunes will not update the software on my computer? For some reason I can't find iTunes6464.msi file on my windows 7? Please I need help, thanks.

"Movies"-OTHER, Windows 7

Posted on Mar 3, 2018 11:37 PM

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Answer 1

Jeff_W.

Community Specialist

Mar 6, 2018 6:26 PM in response to EighteenthApril

Hi EighteenthApril!

I understand that you're unable to uninstall or update iTunes due to an error, and I'm happy to help. Please start by following the instructions in this support article:

If you see a ‘Windows Installer package‘ error message when you try to reinstall or remove Apple software

Cheers!

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I'm missing the itunes6464.msi file

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