Wrong purchase

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Wrong purchase

Hy!I didn’t authorise purchase and Itunes tooke 70.99£ and I dont know why? Because I deleted application whdn I did dowload.I didnt like and I did delete the application on my phone.I need back my money.

Posted on Mar 4, 2018 3:04 AM

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Answer 1

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seventy one

Level 7

27,424 points

Mar 4, 2018 3:10 AM in response to fannifromwarringon

You cannot stop a subscription by deleting the download. Follow the instructions here.

https://support.apple.com/en-gb/HT202039

You might also look at this document in case there are grounds for a refund via Report a Problem.

<https://support.apple.com/en-gb/ht204084

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Answer 2

seventy one

Level 7

27,424 points

Mar 4, 2018 3:19 AM in response to fannifromwarringon

Follow the instructions in the second link in my post above.

https://support.apple.com/en-gb/ht204084

In 'Report a problem', report what you say here and await a reply from Apple. We have no access to your account here and we cannot promise on Apple's behalf they will refund.

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Answer 3

Mar 4, 2018 3:12 AM in response to fannifromwarringon

How I will get back my money? Because I didn’t use the application and I deleted

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Wrong purchase

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