Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: External hard drive mounts but can't be erased or restored

Hi, I've recently upgraded my 20" iMac running Snow Leopard to a 21.5" running High Sierra. My Lacie Quadra HD was formatted on the old iMac and working fine. I've erased all data and installed Snow Leopard from a disk but did it using my old Mac in the hope that I could use it on my new one. But wired up to my new iMac as before using Disk Utility it will not allow the drive to be erased nor restored, nor will it show up when doing an Option restart. Does that mean it's reached the end of it's live or is there still something I can do. Thanks very much for any ideas.

iMac (21.5-inch, 2017), iOS 11.2.2

Posted on

Reply

There’s more to the conversation

Read all replies

Mar 6, 2018 2:20 AM in response to majortom1967 In response to majortom1967

Hi Simon,

Thanks for replying. After the external drive has mounted on the desktop and I try to erase it in Disk Utility the erase option is greyed out. I then click on Restore from Mac HD volume and after some 9 hours of restoring a message reads Restore process has failed. I think it had it's day.

My thanks to you, Countrygirl and babowa.

Mar 6, 2018 2:20 AM

Reply Helpful
User profile for user: Reteid

Question: External hard drive mounts but can't be erased or restored