My Apple TV cannot open Harry Potter 4 (4K) while can open Harry Potter 1-3

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The notification above popped up after played movie for few minutes. Do I really need to change HDMI cable? Why can I still play other 4K movies including Harry Potter #1-3 without any issue? Pls kindly support. This is so annoying when you purchased movie but cannot watch.

Posted on Mar 4, 2018 4:17 AM

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My Apple TV cannot open Harry Potter 4 (4K) while can open Harry Potter 1-3

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