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Question: Unable to import photos from iphone 7

I`m using Iphone 7 (ios 11.2.6) and windows 7.

I have my photo stream and iCloud turned off.

After connecting the phone my computer recognizes the photos and it starts importing but after finishing no photos are available in the specified folder.

iPhone 7, iOS 11.2.6

Posted on


Mar 5, 2018 1:14 PM in response to mr.griiiim In response to mr.griiiim

Hi mr.griiiim!

I understand that you're unable to import photos from your iPhone to your computer, and I'm happy to help. Please review this support article to ensure that you're following the correct process to import photos:

Transfer photos and videos from your iPhone, iPad, or iPod touch


Mar 5, 2018 1:14 PM

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Question: Unable to import photos from iphone 7