User profile for user: CarlAVII CarlAVII User level: Community Specialist Mar 5, 2018 1:18 PM in response to Nicksharding Hello Nicksharding, Thanks for visiting the Apple Support Communities and asking about the Oticon app. Please try the troubleshooting provided in this help article: If an app unexpectedly quits, stops responding, or won't open Thanks and have a wonderful day. Show more Less Reply Link