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Can't activate iMessage

Hi,

I haven't an iPhone but i have a Macbook air (High Sierra)

When I try to activate iMessage with my Apple ID it says "An error occurred during activation. Try again." (Si è verificato un errore durante l'attivazione. Riprova. -Im Italian...-)

Do i need a phone number to activate iMessage?

Please help!



Thanks.




Umberto

Posted on Mar 4, 2018 5:17 AM

Reply
Question marked as Best reply

Posted on Mar 4, 2018 5:49 AM

You don't need a phone for Messages to work. Is FaceTime working?


Messages – Can’t log in



Messages – Can’t log in 2



Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac



Message activation error



Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


There is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

1 reply
Question marked as Best reply

Mar 4, 2018 5:49 AM in response to NogelOfficial

You don't need a phone for Messages to work. Is FaceTime working?


Messages – Can’t log in



Messages – Can’t log in 2



Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac



Message activation error



Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


There is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

Can't activate iMessage

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