Macbook Pro Beachballing in Black Screen
I have a Mid 2012 Macbook Pro with El Capitan 10.11.6.
Yesterday, it started to slow down, the beachball appearing every time I tried to click on something. The a black screen would appear with the beachball.
I restarted my computer into safe mode and everything works fine from here.
I read I should do a EtreCheck review and I got a lot of information, but I don't understand any of it, I need help finding my issue.
EtreCheck version: 4.1 (4A162)
Report generated: 2018-03-04 11:21:43
Download EtreCheck from https://etrecheck.com
Runtime: 6:47
Performance: Below Average
Problem: Beachballing
Description:
extremely slow, then black screen and beachball
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable - This machine’s RAM could be upgraded and the mechancial hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
High battery cycle count - Your battery may be losing capacity.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
4 RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 ok
BANK 1/DIMM0
2 GB DDR3 1600 ok
Battery: Health = Replace Soon - Cycle count = 1522
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI [EFI] 210 MB
disk0s2 - Macintosh HD [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB
disk0s3 - Recovery HD [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 498.88 GB (296.08 GB free)
Journaled HFS+
Mount point: /
Encrypted
disk2s2 - S*********t 24 MB (8 MB free)
HFS+
Mount point: /Volumes/S*********t
Network:
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Status: one pending file
System Software:
OS X El Capitan 10.11.6 (15G19009)
Time since boot: Less than an hour
System Load: 2.10 (1 min ago) 2.22 (5 min ago) 2.26 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
| [Not Loaded] | 7 Apple tasks |
| [Loaded] | 163 Apple tasks |
| [Running] | 68 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 46 Apple tasks |
| [Loaded] | 160 Apple tasks |
| [Running] | 85 Apple tasks |
| [Other] | One Apple task |
Launch Agents:
| [Not Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-19) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-19) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-19) |
| [Not Loaded] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-19) |
Launch Daemons:
| [Not Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-19) |
| [Not Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-02-19) |
| [Not Loaded] | com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2018-02-19) |
| [Not Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
| [Not Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) |
| [Not Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-19) |
| [Not Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-19) |
| [Not Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-11-15) |
User Launch Agents:
| [Not Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-19) |
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-19)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-26)
QuickTime Plugin: 7.7.3 (installed 2018-02-28)
AdobePDFViewerNPAPI: 15.007.20033 (installed 2015-03-17)
AdobePDFViewer: 15.007.20033 (installed 2015-03-17)
Flash Player: 28.0.0.161 (installed 2018-02-26)
Default Browser: 601 (installed 2018-02-19)
SharePointBrowserPlugin: 14.2.0 (installed 2018-02-19)
Silverlight: 5.1.50901.0 (installed 2018-03-04)
iPhotoPhotocast: 7.0 (installed 2018-02-19)
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| WindowServer | Apple | 11 |
| Safari | Apple | 6 |
| com.apple.WebKit.WebContent (3) | Apple | 5 |
| accountsd | Apple | 3 |
| hidd | Apple | 2 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 538 MB |
| com.apple.WebKit.WebContent (3) | Apple | 255 MB |
| Safari | Apple | 125 MB |
| Finder | Apple | 65 MB |
| WindowServer | Apple | 51 MB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| WindowServer | Apple | 3 |
| notifyd | Apple | 0 |
| syslogd | Apple | 0 |
| launchd | Apple | 0 |
| NotificationCenter | Apple | 0 |
Virtual Memory Information:
| Available RAM | 1.02 GB |
| Free RAM | 46 MB |
| Used RAM | 2.98 GB |
| Cached files | 997 MB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| TweetDeck | 3.9.889 | 2018-02-23 |
| Full Deck Solitaire | 1.63 | 2018-02-23 |
| DeskApp for YouTube | 1.3 | 2018-02-24 |
| 2048 Game | 1.5 | 2018-02-24 |
| Flappy Pink Bird | 1.0 | 2018-03-02 |
| Microsoft Silverlight Internet Browser Plugin | 5.1.50901.0 | 2018-03-04 |
Diagnostics Information (past 7 days):
2018-03-04 10:50:12 Last Shutdown Cause: 3 - Hard shutdown
2018-03-01 19:40:52 Microsoft PowerPoint.app Hang
End of report
MacBook Pro, OS X El Capitan (10.11.6)
