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Cant get past activation lock on my phone not accepting my id or password

Cant get past activation lock on my phone not accepting my id or password

Posted on Mar 4, 2018 7:47 AM

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1 reply

Mar 4, 2018 7:55 AM in response to aajah

The phone (or iPad ; this is the Using iPad forum) shows in the Find iPhone section of the account on http://www.icloud.com ?


If you were the original purchaser of the phone (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Cant get past activation lock on my phone not accepting my id or password

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