Apple id blocked

Question

Level 1

8 points

Apple id blocked

hello,
I have old apple id on my ipod , but i can't remember the password : Mail is *** i tryed to recover password with mail but my mail is blocked too because of i haven't logged in on that mail 3-4 year allready , i have ipod , i was trying to recover password but i couldn't , now i updated my ipod and its blocked , how can i recover password ? i messaged to mail to recover at first mail but they aren't answering me . what can i do to recover the password of this apple id :*** ..
Thank's

iPod touch

Posted on Mar 4, 2018 7:54 AM

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Answer 1

King_Penguin

Level 10

334,138 points

Mar 4, 2018 7:58 AM in response to Plastika

If you can't re-enable the account yours e.g. by answering its security questions (and logging out and back in everywhere) : If your Apple ID has been locked - Apple Support

contact iTunes Support and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

And don't post your email address, these are user public forums.

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Answer 2

Eric Root

Level 10

684,015 points

Mar 4, 2018 9:28 AM in response to Plastika

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Or fill out and submit this form.

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