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If your iPhone, iPad, or iPod touch won't turn on or is frozen

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Question: My phone died all of a sudden for no reason. I tried force restarting but nothing happens

Can someone help me with a dead phone?

MacBook Pro

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Question marked as Apple recommended
Answer:
Answer:

Read this support guide:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

or

If your iPhone, iPad, or iPod touch won't charge - Apple Support

If nothing helps, it could be something wrong with your battery..., so make an appointment at you most convenient Apple Store or Authorized Service Provider and have your device checked Apple - Find Locations - Location Selector

Regards

Giulio

Posted on

Question marked as Apple recommended

Mar 4, 2018 10:11 AM in response to yasminsadri In response to yasminsadri

Read this support guide:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

or

If your iPhone, iPad, or iPod touch won't charge - Apple Support

If nothing helps, it could be something wrong with your battery..., so make an appointment at you most convenient Apple Store or Authorized Service Provider and have your device checked Apple - Find Locations - Location Selector

Regards

Giulio

Mar 4, 2018 10:11 AM

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Question: My phone died all of a sudden for no reason. I tried force restarting but nothing happens