i want to change my apple id cloud

Don't change your ID. Have your cousin use the links below to try to recover their ID. If the cousin isn't successful, have them contact Apple ID Support.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Apple ID - Find

Enter your Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password

If necessary, there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Or fill out and submit this form.

mohd145,

See if this helps:

Change your Apple ID email address

What to do after you change your Apple ID email address or password

Good luck.