Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Your iPhone could not be activated because the activation server is temporarily unavailable?

Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes.

If this problem persists, contact Apple Support at apple.com/support

Has anyone encountered this problem before? Is there a solution to it?

iPhone 5s, iOS 11.2.6

Posted on Mar 4, 2018 11:14 AM

Reply
Question marked as Best reply

Posted on Mar 6, 2018 12:44 PM

I have same problem too. I google and filter 1 weeks ago posts, so many people have this problem. Not only 1 weeks ago, but also end of last year have same situation. Many users have same problem when iOS version below 11.x that device cannot be activate!!!


That's why I think apple attempt forcing users to upgrade their device iOS version. That can make people to buy a new device, and let apple get more profit.

Even using SIM, WiFi or the latest iTunes, that also cannot active device. Oh, that's so weird! Why? Why apple? Why Cook? Somebody here? Can you hear? Hello?

7 replies
Question marked as Best reply

Mar 6, 2018 12:44 PM in response to masroorswati

I have same problem too. I google and filter 1 weeks ago posts, so many people have this problem. Not only 1 weeks ago, but also end of last year have same situation. Many users have same problem when iOS version below 11.x that device cannot be activate!!!


That's why I think apple attempt forcing users to upgrade their device iOS version. That can make people to buy a new device, and let apple get more profit.

Even using SIM, WiFi or the latest iTunes, that also cannot active device. Oh, that's so weird! Why? Why apple? Why Cook? Somebody here? Can you hear? Hello?

Mar 4, 2018 2:39 PM in response to masroorswati

Some have reported that temporarily removing the sim allows activation to complete.


Otherwise, 5 possible causes for that error message:


1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.


3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPhone has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPhones is

prohibited.


5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.


You should also check this article: If you can't activate your iPhone - Apple Support. https://support.apple.com/en-us/HT201407


What happened when you contacted Apple Support at the link in the error message

you received?

Mar 6, 2018 11:16 AM in response to imobl

Thanks i appreciate all of your suggestions and steps.

I have try all of your steps accept step no 3 and 4(

3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPhone has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPhones is

prohibited.)

what is jailbroken? please tell me about this or how i can i fixed it.

Thank you so much.

Mar 8, 2018 9:22 AM in response to imobl

it was purchased in saudi arab by my Brother at that time he was working there.

and when he come here to Pakistan he give it to me.

One thing i tell you when i haven't update it that time it was iso 9.0 i recover my phone several times then it will connect easily to the apple server. but when i updated it to iso 11.2.6 now its not connecting to

the apple server

Your iPhone could not be activated because the activation server is temporarily unavailable?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.