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Question: New iPhone and transferring data

Hi,


I have a new iPhone, and have signed into my iCloud however my data has not transferred. It has transferred data from years ago, as there are no recent photos, apps & contacts etc.

I have also backed up my old phone to both my iTunes and iCloud, and retried setting my new phone up as a new phone, and the data is still not transferring

I have had iPhones for many years now, and never had this problem. I called into a store today, and the support I received was appalling. It’s getting very frustrating now.

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Mar 4, 2018 11:58 AM in response to johnfromdeeside In response to johnfromdeeside

Try plugging your iPhone into a computer. Then launch the iTunes app on the computer. From there, you should be able to properly back it up. Another option is to go on your iPhone, Settings>iCloud>iCloud Backup>Backup Now

Mar 4, 2018 11:58 AM

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Question: New iPhone and transferring data