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Ringtones

Ever since I updated to the first version of IOS 11 on my iPhone 6 my iTunes-purchased ringtones don't work on incoming calls. I have contacts tagged with those ringtones, but incoming calls ring with the default.


The iTunes-purchased ringtones are present on my phone and play when they are tapped in Settings-> Sounds->Ringtone. They also play when tapped in a contact.


I have called Apple support several times and have been told that Apple is aware of this and is working on it, but this has been going on since September and the problem has not been resolved with the various IOS 11 updates.


Any thoughts?

iPhone 6, iOS 11.2.6, null

Posted on Mar 4, 2018 12:30 PM

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Ringtones

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