Guided Access
My iPod Touch 6 is locked under Guided Access, my child has changed the passcode and he does not remember the passcode. What can I do do change the passcode and get out of the Guided Access on the iPod Touch?
iPod touch, iOS 11.2.6
Have did your child knows the passcode?
End a Guided Access session
If you're using Touch ID on your iOS device, you can use it to end a Guided Access session. First, go to Settings > General > Accessibility > Guided Access > Passcode Settings and turn on Touch ID. Now, when you're using Guided Access, you can end the session by following these steps:
- Press the Home button once.
- Use Touch ID.
If you're not using Touch ID on your device, follow these steps to end a Guided Access session:
- Triple-click the Home button.
- Enter the Guided Access passcode.