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Question: Will Apple replace my phone?

I have an iPhone 6 through straight in which I have owned for about 8 months. It’s got mechanical problems in which it won’t connecf to cell towers, and it’s shuts off randomly. Straight talk is trying one more thing but if this doesn’t work, then i have to contact Apple so I’m doing that now. Would Apple replace my phone?

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Mar 4, 2018 8:34 PM in response to Krickett00 In response to Krickett00

We don't know, we're just other users like you. Take it to a Genius Bar and see if they can determine the problem. If it is covered by warranty then they will probably replace it with a refurbished unit.

Make an appointment at an Apple Genius Bar - http://www.apple.com/retail/geniusbar/

How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country

Mar 4, 2018 8:34 PM

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Question: Will Apple replace my phone?