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why do songs i own show as grayed out with a circle when i attemp to sync to me iPhone X

iTunes issues getting very old

Posted on Mar 4, 2018 8:51 PM

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dotted circle next to song won't go away I have a song on my phone that shows up with a dotted circle next to it in iTunes and it's greyed out no matter if I have iTunes set to sync songs or if I have iTunes in Manually Manage Music. If I delete it while in Manually Manage music I get a warning (are you sure you want to delete a song that you downloaded from the iTunes store to this iPhone) or something like that. It comes back anyway.This song was in a Playlist at one point that I synced to my iPhone.When I delete this song in Music on the iPhone it comes right back and then reappears in iTunes after a sync just as it shows in the screenshot (above the same song with the dotted circle next to it),This all happened after a restore of my iPhone.Thanks for any help.
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1 reply

Limnos

Level 10

411,193 points

Mar 4, 2018 8:55 PM in response to Whydoesituneshavetobesohard

Feb 2017 Chris_CA post: Greyed out synced tracks - https://discussions.apple.com/thread/7850743?answerId=31349345022#31349345022 - issue where tracks synced to iOS device appear greyed out

why do songs i own show as grayed out with a circle when i attemp to sync to me iPhone X

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