User profile for user: chris_g1 chris_g1 User level: Community Specialist Mar 5, 2018 8:13 PM in response to atikahfrommerbok Hey atikahfrommerbok, If I understand correctly, you are having trouble verifying FaceTime and iMessage. I would recommend you read this article and use it to help troubleshoot the issue. If you get an error when trying to activate iMessage or FaceTime Thank you for using Apple Support Communities. Have a good one. Show more Less Reply Link