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Question: Please , help me with my iPhone . My baby bought for one program called ProArtist something vip version . Now my AppStore don’t work . Please help me back this program and star work AppStore .

Help me unblock AppStore

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Mar 5, 2018 2:38 AM in response to annafromukraine24 In response to annafromukraine24

What happens when you try to download something, what does 'don't work' mean, how is the store 'blocked' ?


For a refund, purchases are considered final, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

Mar 5, 2018 2:38 AM

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Mar 5, 2018 2:53 AM in response to annafromukraine24 In response to annafromukraine24

There have been a number of posts recently about people getting that popup. What happens when you log into the account, are there any error messages on the payment details screen ? Have you tried logging out and back into the account on the phone ?

Mar 5, 2018 2:53 AM

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Question: Please , help me with my iPhone . My baby bought for one program called ProArtist something vip version . Now my AppStore don’t work . Please help me back this program and star work AppStore .