My video calls voice sound isn’t working. If I make a call, I can hear the other person but the person can’t hear until I use a ear piece. This isn’t so for my other android phones. Please IPhone, fix this issues ASAP. It’s been going on for a while

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Anntop5 Author

Level 1

4 points

My video calls voice sound isn’t working. If I make a call, I can hear the other person but the person can’t hear until I use a ear piece. This isn’t so for my other android phones. Please IPhone, fix this issues ASAP. It’s been going on for a while

I use iPhone 6s Plus and my video calls has no sound

Posted on Mar 5, 2018 3:52 AM

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Answer 1

brenden dv

Community Specialist

Mar 6, 2018 7:26 AM in response to Anntop5

Hi Anntop5,

Thanks for posting your question in the Apple Support Community. I understand that people are unable to hear you when you're using a video call on your iPhone.

It sounds like there's an issue with the microphone on your iPhone, so I recommend to take a look through the steps in the following article to help you resolve this:

Get help with the microphones on your iPhone, iPad, and iPod touch
Let me know how those steps work out for you.
Take care.

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My video calls voice sound isn’t working. If I make a call, I can hear the other person but the person can’t hear until I use a ear piece. This isn’t so for my other android phones. Please IPhone, fix this issues ASAP. It’s been going on for a while

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