Error: sorry cannot process the purchase
I’m trying to make Ann in-app purchase and I constantly get the “Error: sorry cannot process the purchase” Error message. Any thoughts??
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User profile for user:
MoonJ.
User level:
Community Specialist
Hello margelne28,
After reviewing your post, it sounds like you tried to make a purchase but it is giving you an error when it tries to process the purchase. One thing that may be happening is if the payment method is declined. I would recommend you read this article and use it to help troubleshoot the issue.
After reviewing your post, it sounds like you tried to make a purchase but it is giving you an error when it tries to process the purchase. One thing that may be happening is if the payment method is declined. I would recommend you read this article and use it to help troubleshoot the issue.
If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store
Thank you for using Apple Support Communities. Have a nice day.
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Error: sorry cannot process the purchase