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Level 1

8 points

need to cancel music app, i cannot access music on iphone

How do I cancel membership to my paid monthly subscription music? For last three months I haven’t been able to access the app to play any of my downloaded music but the 9.99 monthly fee has steadily been coming out of my bank account. PLEASE HELP

Posted on Mar 5, 2018 6:22 AM

Best reply

Limnos

Level 10

411,109 points

Posted on Mar 5, 2018 6:28 AM

View, change, or cancel your subscriptions - https://support.apple.com/HT202039

Alternatively we could try to help with getting the app to work but we need more specifics on what exactly happens when you try to use it. not being able to access the app is kind of vague and maybe it even means you can't turn on your phone?

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need to cancel music app, i cannot access music on iphone

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