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Question: I used the app find my iPhone to find my iPad stolen but it said « iPad online but we can’t find the position » what Does that mean ? What do i have to do to find my iPad?

I used the app find my iPhone to find my iPad stolen but it said « iPad online but we can’t find the position » what Does that mean ? What do i have to do to find my iPad?

iPad Pro Wi-Fi, iOS 11.0.3, null

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Find iPhone can only potentially locate a device if that device is online - if it's switched off or not connected to a network (wifi-only devices have to be connected to a network that Apple knows the location of) it won't be able to potentially locate it.


You've reported the theft to the police ?

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Question marked as Apple recommended

Mar 5, 2018 6:36 AM in response to Athenes In response to Athenes

Find iPhone can only potentially locate a device if that device is online - if it's switched off or not connected to a network (wifi-only devices have to be connected to a network that Apple knows the location of) it won't be able to potentially locate it.


You've reported the theft to the police ?

Mar 5, 2018 6:36 AM

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Question: I used the app find my iPhone to find my iPad stolen but it said « iPad online but we can’t find the position » what Does that mean ? What do i have to do to find my iPad?