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Apple ID

I sold my IPad to a friend and she's been able to use it fine. She is not very tech savvy and asked me to help her with an app. I deleted the app and went to reinstall but she couldn't remember her apple id password. We tried so many times that it locked us out. I went to set up the new password but the email account that it sends the information to is no longer active. So I can't recover the email account and I don't know how to reset the apple ID password. Anyone have any clues? she has a different gmail account that she uses on her mobile and IPad that is not the apple ID.

Posted on Mar 5, 2018 5:47 AM

Apple ID

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