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Activation Lock on my iPad and the person that set It up for me is no longer available now what?

How to undo activation lock

Posted on Mar 5, 2018 6:42 AM

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Posted on Mar 5, 2018 6:47 AM

If you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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Mar 5, 2018 6:47 AM in response to debrafrommorristown

If you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Activation Lock on my iPad and the person that set It up for me is no longer available now what?

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