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Question: Macbook 2017 randomly freezing


Lately my Macbook has been freezing. Everything will stop, I can't move the cursor or anything, after a few seconds the cursor becomes a unanimated beachball and continues to freeze for at least 5 minutes before unfreezing, and I can continue to work on it. This happens several times a day and interrupts my work.

My Macbook is a 13-inch 2017 Macbook Pro, OS Sierra version 10.12.6

Thanks in advance.

MacBook Pro, macOS Sierra (10.12.6)

Posted on


Mar 5, 2018 7:41 AM in response to samijen In response to samijen

Disconnect all external devices

Reset the System Management Controller (SMC)


repeat 2/3 times

Reset the nonvolatile random-access memory (NVRAM)

(OPTION+COMMAND+p+r at Startup)


repeat 2/3 times

Then use safeboot (SHIFT at Startup)


Then reboot normally with devices disconnected.

For futher analysis you may post an Etrecheck report. The link is http://www.etrecheck.com

Mar 5, 2018 7:41 AM

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Question: Macbook 2017 randomly freezing