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Question: Macbook 2017 randomly freezing

Hi


Lately my Macbook has been freezing. Everything will stop, I can't move the cursor or anything, after a few seconds the cursor becomes a unanimated beachball and continues to freeze for at least 5 minutes before unfreezing, and I can continue to work on it. This happens several times a day and interrupts my work.


My Macbook is a 13-inch 2017 Macbook Pro, OS Sierra version 10.12.6


Thanks in advance.

MacBook Pro, macOS Sierra (10.12.6)

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Mar 5, 2018 7:41 AM in response to samijen In response to samijen

Disconnect all external devices


Reset the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

repeat 2/3 times


Reset the nonvolatile random-access memory (NVRAM)

(OPTION+COMMAND+p+r at Startup)

https://support.apple.com/en-us/HT204063

repeat 2/3 times


Then use safeboot (SHIFT at Startup)

https://support.apple.com/en-us/HT201262


Then reboot normally with devices disconnected.


For futher analysis you may post an Etrecheck report. The link is http://www.etrecheck.com

Mar 5, 2018 7:41 AM

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Question: Macbook 2017 randomly freezing