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Question: I cant start up my mac

Hi is there anyone can help me i couldnt open my mac it was froze on apple logo and loading was done but i got stuck on that already done all the steps but still same problem

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Question marked as Apple recommended

Boot to the Recovery Volume (command - R on a restart). Run Disk Utility and select First Aid. Then re-install the OS.

OS X Recovery

OS X Recovery (2)

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Mar 5, 2018 8:08 AM in response to alvin272 In response to alvin272

Shut down

Disconnect all external devices

Reset the System Management Controller (SMC)

repeat 2/3 times

Reset the nonvolatile random-access memory (NVRAM)

(OPTION+COMMAND+p+r at Startup)

repeat 2/3 times

Then use safeboot (SHIFT at Startup)

Then reboot normally with devices disconnected.

Mar 5, 2018 8:08 AM

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Question: I cant start up my mac