I am using a mac book pro. 10.10.5 2.6 GHz Intel Core i7 I can't purchase anything from iTunes. The box for iTunes password which is my apple I.D. is given and nothing is happening. I have tried to reset the password and that has not worked? Any other solutions... Please and thank you
MacBook Pro with Retina display, Mac OS X (10.5.5)
Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.
Safe Mode - About El Capitan
also Sierra
Safe Mode Startup – El Capitan. also Sierra
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
I can't purchase on iTunes?
