Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: texting with I phone 7plus

I went from AT&T to Verizon, but I had to buy a new phone from Verizon, so i did a trade-in of my old iphone 7plus an got a new iphone 7plus (per verizon I could't keep my old phone). Everything transferred from my icloud but I cant make or receive text.

I also cant make calls or receive

Did this happen to anyone else? PS. I've tried shutting down, turning on/off airplane mode and i just can t figure it out.

Posted on

Reply
Question marked as Apple recommended
Answer:
Answer:

When did you do this? It sounds like your number hasn't finished porting over from AT&T to Verizon or Verizon didn't activate your service completely. Contact Verizon.

Posted on

Mar 5, 2018 11:01 AM in response to sandrapena.sa In response to sandrapena.sa

sandrapena.sa wrote:


I went from AT&T to Verizon, but I had to buy a new phone from Verizon, so i did a trade-in of my old iphone 7plus an got a new iphone 7plus (per verizon I could't keep my old phone). Everything transferred from my icloud but I cant make or receive text.

I also cant make calls or receive

Did this happen to anyone else? PS. I've tried shutting down, turning on/off airplane mode and i just can t figure it out.

text message is a carrier feature, contact Verizon.

Mar 5, 2018 11:01 AM

Reply Helpful
User profile for user: sandrapena.sa

Question: texting with I phone 7plus