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texting with I phone 7plus

I went from AT&T to Verizon, but I had to buy a new phone from Verizon, so i did a trade-in of my old iphone 7plus an got a new iphone 7plus (per verizon I could't keep my old phone). Everything transferred from my icloud but I cant make or receive text.

I also cant make calls or receive

Did this happen to anyone else? PS. I've tried shutting down, turning on/off airplane mode and i just can t figure it out.

Posted on Mar 5, 2018 10:58 AM

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4 replies

Mar 5, 2018 11:01 AM in response to sandrapena.sa

sandrapena.sa wrote:


I went from AT&T to Verizon, but I had to buy a new phone from Verizon, so i did a trade-in of my old iphone 7plus an got a new iphone 7plus (per verizon I could't keep my old phone). Everything transferred from my icloud but I cant make or receive text.

I also cant make calls or receive

Did this happen to anyone else? PS. I've tried shutting down, turning on/off airplane mode and i just can t figure it out.

text message is a carrier feature, contact Verizon.

texting with I phone 7plus

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