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My iPad keeps freezing up then getting stuck on the Apple logo screen. It comes back when using the steps I found on here. But, want to know how to stop it from happening.

Ipad freezing up.

Posted on Mar 5, 2018 1:32 PM

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1 reply

Mar 7, 2018 5:06 PM in response to Jenjensen77

Hi Jenjensen77,
Thanks for using the Apple Support Communities. If you are having issues with your iPad repeatedly freezing and/or getting stuck on an Apple logo screen, you may want to try reinstalling a fresh copy of the operating system software, as outlined in the following article:

If your device turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your device to a computer and open iTunes. If you don't have a computer, try to borrow one, or go to an Apple Store or Apple Authorized Service Provider for help.
  2. While your device is connected, force it to restart.
    • On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery-mode screen.
    • On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see the recovery-mode screen.
    • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery-mode screen.
  3. Don't release the buttons when you see the Apple logo. Keep holding until you see the recovery mode screen.
    User uploaded file
  4. When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
    User uploaded file

iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Regards.

My iPad keeps freezing up then getting stuck on the Apple logo screen. It comes back when using the steps I found on here. But, want to know how to stop it from happening.

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