Could not activate iPad
I was JUST using my iPad when suddenly the screen went white and now says “could not activate because the server cannot be reached”. What is going on?
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User profile for user:
Teddy_B
User level:
Community Specialist
Hello Aehende,
Thank you for using Apple Support Communities. It's my understanding that your iPad displays "could not activate because the server cannot be reached". I'm happy to help.
I recommend following the steps below. The steps are specific to an iPhone, but they could help with your iPad as well.
Please let us know if the issue persists.
Have a great day!
Thank you for using Apple Support Communities. It's my understanding that your iPad displays "could not activate because the server cannot be reached". I'm happy to help.
I recommend following the steps below. The steps are specific to an iPhone, but they could help with your iPad as well.
If you can't activate your iPhone
- Check the list on the System Status page. If the box by iOS Device Activation isn't green, try to activate your iPhone later.
- If asked to enter your password as you activate your iPhone, enter the password. (A password prompt means that Activation Lock might be enabled in Find My iPhone.)
- Restart your iPhone.
- If you're using a cellular data connection, connect to a reliable Wi-Fi network instead.
If you still can't activate, here's how to activate your iPhone through iTunes instead:
- Make sure that you have the latest version of iTunes.
- Check that your computer has an Internet connection.
- Open iTunes on your computer. With the cable that came with your iPhone, connect your iPhone to your computer.
- Wait while iTunes detects and activates your iPhone:
If iTunes shows, "Set up as New" or "Restore from Backup," it means that iTunes activated your iPhone.
Please let us know if the issue persists.
Have a great day!