Can I get my money back when I cancel a subscription

I canceled a subscription that I didn’t mean to even purchase and I was wondering since I canceled it will they give me my money back or I have to call Apple?

iPhone 6s, iOS 11.2.5

Posted on Mar 5, 2018 2:21 PM

Reply
3 replies

Mar 5, 2018 2:26 PM in response to euniquefrommiami

Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. To request a refund:


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Store Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I get my money back when I cancel a subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.