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Question: iphone 8 wont recovery mode

Hi,

My wifes iPhone 8 plus will not go into recovery or DFU mode. She forgot the passcode (as she always uses the fingerprint access) so it has locked out. No issues with doing a full restore as it is backed up to icloud, but I cant even get it connected to itunes to get the process going.


I managed to get it into recovery mode easy when connecting to itunes for the first time, and started the firmware download, but the download timed out and the phone wont go back to recovery mode.


Currently the phone says 'disabled - connect to iTunes', but when I do is it shows the 0xE8000015 error. Any ideas on why recovery mode will not work?


Cheers

Todd

iPhone 8 Plus, iOS 11.2.2

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Question: iphone 8 wont recovery mode