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unable to download purchased music

A purchased album is displayed as "Not in My Library" and I'm unable to download onto my PC. Message stating I need to renew iTunes Match to simply gain access to my purchased music??

Posted on Mar 5, 2018 4:10 PM

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Posted on Mar 5, 2018 5:03 PM

Daisy,

If it was purchased from the iTunes Store on the same account you are still using, and is still available in the Store, and the library entry no longer exists in your library, you can download a fresh copy per this guide:

http://support.apple.com/kb/ht2519

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unable to download purchased music

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