iTunes purchases did not download on new phone
I just bought a new iPhone 8+. I purchased a song and a book on iTunes, but they did not download on either my new phone nor my old iPad. What do I need to do?
iPhone 8 Plus, iOS 11.2.6
User profile for user:
MoonJ.
User level:
Community Specialist
Hello and welcome to Apple Support Communities, NancyEKN.
If I understand your post correctly, you've purchased items that were not downloaded. I'm happy to help.
Try these steps to download the song and book:
Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.