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Question: Why does my iPhone 7 Plus keep dropping my phone calls

Why does my iPhone 7 Plus keep dropping my phone calls

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Mar 6, 2018 12:55 PM in response to Maryfromarecibopr In response to Maryfromarecibopr

Hi Maryfromarecibopr,

Thank you for contacting Apple Support Communities. Based on what you stated, it seems like your iPhone 7 is dropping phone calls. There are a few things you can do that may be able to help. I would recommend you read this article and use it to help troubleshoot the issue. ​


Update your software

  1. Check for a carrier settings update.
  2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

Remove and reinsert your SIM card

If your iPhone has a SIM card, remove the SIM card, then reinsert it.


Check your network settings

  1. Reset your network settings. Go to Settings > General > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
  2. Try to make or receive calls in another location.
  3. Switch to a different network band. Go to Settings > Cellular > Cellular Data Options > Enable LTE and turn off Enable LTE, 4G, or 3G (this option will depend on your carrier and device model).

Get more help

If you still can't make or receive calls, restore your iPhone as new.
If restoring doesn't fix the issue, contact Apple Support, then follow the steps to complete your request.

If you can't make or receive calls on your iPhone


Cheers.

Mar 6, 2018 12:55 PM

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Question: Why does my iPhone 7 Plus keep dropping my phone calls