User profile for user: Leanne_68 Leanne_68 User level: Community Specialist Mar 7, 2018 1:50 PM in response to silkyfrommoradabad Hello silkyfrommoradabad. Welcome to Apple Support Communities. If I'm understanding correctly, you are having some trouble connecting to the App Store. I will be glad to assist you with this. Check out the steps in the following article to see if it helps: If you can‘t connect to the iTunes Store, iBooks Store, or App Store Cheers. Show more Less Reply Link