User profile for user: Joseph_S. Joseph_S. User level: Community Specialist Mar 6, 2018 12:42 PM in response to amandafromlufkin Hi amandafromlufkin! I understand that you're unable to get your Lightning Digital AV Adapter to work correctly, and I'm happy to help. There is troubleshooting advice in the following support article: About Apple Digital AV Adapters for iPhone, iPad, and iPod touch Cheers! Show more Less Reply Link