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i paid for app and they took out my credit,without having the receipt

I paid for a app for 7 days and have been charged for it but it says I haven’t payed for it,how can I get my credit back .

Posted on Mar 5, 2018 11:44 PM

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Posted on Mar 6, 2018 2:26 AM

The purchase shows on your iTunes account's purchase history : See your purchase history in the App Store or iTunes Store - Apple Support ? If not the 'charge' might just be : About payment card authorisation holds in the iTunes Store - Apple Support


If it does show does the app have an IAP restore option, or is there a FAQ/help section on the developer's website ? Have you contacted the developer ? If the developer can't or won't help contact iTunes Support from your purchase history or http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Best reply

Mar 6, 2018 2:26 AM in response to Hollami25

The purchase shows on your iTunes account's purchase history : See your purchase history in the App Store or iTunes Store - Apple Support ? If not the 'charge' might just be : About payment card authorisation holds in the iTunes Store - Apple Support


If it does show does the app have an IAP restore option, or is there a FAQ/help section on the developer's website ? Have you contacted the developer ? If the developer can't or won't help contact iTunes Support from your purchase history or http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

i paid for app and they took out my credit,without having the receipt

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