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I can’t update my billing information I can’t download anything ether, I’ve tried selecting none for billing information but it doesn’t save

I can’t update my billing information it’s not accepting my details I can’t download anything ether, I’ve tried selecting none for billing information but it doesn’t save

iPhone 7

Posted on Mar 7, 2018 10:26 AM

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Question marked as Top-ranking reply

Posted on Mar 7, 2018 10:30 AM

How/when are you trying to remove the card ? You won't be able to select 'none' when trying to download something, you will only potentially be able to do so just by logging into the account : Change or remove your Apple ID payment information in the iTunes Store - Apple Support


If that isn't working on your iPhone have you tried doing it on your computer's instead (or vice versa) ?

4 replies
Question marked as Top-ranking reply

Mar 7, 2018 10:30 AM in response to ashleyfromcromwell

How/when are you trying to remove the card ? You won't be able to select 'none' when trying to download something, you will only potentially be able to do so just by logging into the account : Change or remove your Apple ID payment information in the iTunes Store - Apple Support


If that isn't working on your iPhone have you tried doing it on your computer's instead (or vice versa) ?

I can’t update my billing information I can’t download anything ether, I’ve tried selecting none for billing information but it doesn’t save

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