Hello, I'm having problems with the AppStore program does not enter the card data. Although it is not specified correctly, I can not download anything to me.

Question

Hello, I'm having problems with the AppStore program does not enter the card data. Although it is not specified correctly, I can not download anything to me.

Since I'm trying to withdraw money from a program that is not installed on my phone More precisely, it was installed, but you need to delete money and cancel the transaction. How to cancel the transaction.

Posted on Mar 9, 2018 3:42 AM

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Answer 1

MrBill3

Level 10

103,576 points

Mar 9, 2018 5:19 AM in response to LeylaIlyasova

Leylallyasova,

See the links below:

View, change, or cancel your subscriptions

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

If you need a refund, see the "report a problem" section in this link:

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store

Good luck.

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Answer 2

Mar 11, 2018 11:41 AM in response to LeylaIlyasova

good afternoon, I uploaded the program for what to understand whether she needed me they gave a free period of use. but when I opened it, I realized that it did not suit me, and removed it. and also subscription to this program. but they still try to withdraw money from me, and the program can not be removed from existing subscriptions, I attach a photo. help with the solution of this problem. Thank you

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Hello, I'm having problems with the AppStore program does not enter the card data. Although it is not specified correctly, I can not download anything to me.

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