How to return money for subscription Lingokids

How to return money. I didn’t agree pay for subscription. It’s to big payment to me. I didn’t now about this. That was automatic payment.

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Posted on Mar 9, 2018 1:13 AM

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3 replies

Mar 12, 2018 10:57 AM in response to Subbotina

Hi Subbotina,


Thanks for reaching out! You can request a refund directly from Apple by visiting https://reportaproblem.apple.com. If you have any trouble doing so, reach out to us at hello@lingokids.com and we will help you right away!


You must contact Apple directly in order to request the refund. Apple asks for your verification when signing up for a trial subscription. If the trial is not canceled, the subscription is automatically renewed.


We hope your family continues learning English with us 🙂 If you have any further questions, we're here to help.


Happy learning!

Olivia

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How to return money for subscription Lingokids

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