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Question: Compass and level will not move, see summary

When I open the compass it points north and does not move. The level does the same, it is stuck at zero. I have done hard and soft restarts with no luck. I did a soft reset and it worked for about 5 seconds. I have removed and reinstalled the app, with no luck. I also checked the Location services and turned it on and off and on again, with no luck.

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Mar 9, 2018 5:00 AM in response to francisfromindianapolis In response to francisfromindianapolis

Reinstall iOS via iTunes. Don't do a repair-restore, do a new install. If that doesn't fix the problem, it is time to look at faulty hardware (i.e. exchange or repair shop).

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Mar 9, 2018 5:00 AM

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Question: Compass and level will not move, see summary