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Question: I cracked my phone screen and need to get it fixed for free

Apple iPhone 7 plus

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Mar 9, 2018 8:18 AM in response to joshfromdeshler In response to joshfromdeshler

Hi

Damage is not covered by warranty unless you have Apple care.

Make an appointment at Apple store or contact Support.apple.com for posting details.

Cheers

Brian 🇬-1F1E7;

Mar 9, 2018 8:18 AM

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Mar 9, 2018 8:14 AM in response to joshfromdeshler In response to joshfromdeshler

You may need to get it fixed for free but I'm afraid that physical damage is considered your fault and not covered by your warranty. It will be covered if you have Apple Care Plus ... in which case you will have an agreed low price to pay. See my notes on this.


The cost of iPhone screen repairs will depend on the country in which you are living and the level of warranty (Basic or AppleCare+) that you hold. As a guide, here are some examples of UK prices but in other countries prices will differ widely depending on local VAT and shipping costs.


You need to be aware that in some countries where there are only Authorised Apple Stores and repair centres to service your iPhone, (India, for example), the prices can be very different.


Typically, iPhone 5s, iPhone 5c, iPhone 5 SE, and iPhone 6, are currently - £ 136.44 And … iPhones, 6 plus, 6s, iPhone 7 and iPhone 8 are currently - £156.44. These prices include UK VAT and a shipping fee of £7.44.


The full UK price list is included here ... https://support.apple.com/en-gb/iphone/repair/service/pricing which includes guidance on lower prices for screen and other accidental damage if you hold AppleCare+.


For guidance in other countries go here, find and click on your flag. https://support.apple.com/en-gb/itunes Note ... Apple Care+ is not available in all countries.

Mar 9, 2018 8:14 AM

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Mar 9, 2018 8:15 AM in response to joshfromdeshler In response to joshfromdeshler

Sorry no. Apple does not fix cracked screens for free at all.


If you have Apple Care+ you can get it fixed for a reduced fee. Otherwise, you need to pay the regular fee to get the screen replaced.


Look here for prices:


iPhone Screen Repair & Replacement - Official Apple Support

Mar 9, 2018 8:15 AM

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Question: I cracked my phone screen and need to get it fixed for free