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Question: Camera not working after iOS update

Is anyone else having problems with the camera on the iPhone since applying iOS updates?

In the household here we have 2x 5c, 2x 5S, and 1x 6SE. We are having problems with the camera on each of them since applying iOS updates.


Specifically, the forward facing cameras are either not focusing, giving blurry useless pictures, and no camera working at all. The flash (flashlight) do not work anymore either. The rear facing (selfie) camera is the only one that works. All 5 devices were working perfectly fine before the updates. Now all 5 of them are wrecked. If it was 1 phone I may chalk it up as a failed/failing unit. Having all 5 phones go on the fritz at the same time right after updates it a completely different issue.


I've tried the following, none of which have resolved the problem on any of our devices:

- reset by holding the thumb button and the power button.

- complete initialization

- restore from previous backup

- run the battery down completely


I am absolutely certain the issue is whatever Apple pushed out in the iOS software updates.


What's up with this!

iPhone 5s

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Mar 9, 2018 11:17 AM in response to FaceDeAce In response to FaceDeAce

FaceDeAce wrote:



I am absolutely certain the issue is whatever Apple pushed out in the iOS software updates.


What's up with this!

If that were the case, the forum would likely be inundated with complaints. But, regardless of the cause, as you appear to have completed all of the DIY troubleshooting steps, the next thing to do is make an appointment at the Genius Bar at your local Apple Store. If it does turn out it's some sort of obscure bug, the only way to make Apple aware of it, is either by contacting them or taking the phone in for service. All of those calls or appointments get logged and tracked.

Mar 9, 2018 11:17 AM

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Question: Camera not working after iOS update