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Question: Accessory not supported

I have an iPad Pro 12 inch that keeps popping up "accessory not supported" with no mention of what isn't supported. I have Apple's official keyboard for it. Bluetooth is on, but nothing is connected (as in nothing that could be connected has power running for it to connect. I do have a Pencil for it, but it's sitting too far away to register on the iPad.)


I have done a couple of reboots, and had Bluetooth off and had the message pop up anyway.


Is there any way to find out what accessory is causing the issue? Or just dismiss the alert permanently?

iPad Pro Wi-Fi, iOS 11.2.6, null

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Apr 20, 2018 12:42 PM in response to kyuohki In response to kyuohki

I am having the same issue, I have to dismiss it with the pencil too, so I don’t think that is the cause either. I thought it might be my echo dot, but I still got this with The Bluetooth off. My keyboard is attached, but I don’t use it much. Is the keyboard updated with the operating system?

I just wish the “accessory” was named somehow.

Apr 20, 2018 12:42 PM

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Apr 24, 2018 2:45 PM in response to AMH103 In response to AMH103

The accessory for me is my keyboard cover. The suggestion is to make sure contacts are clean, remove keyboard, restart iPad, reconnect keyboard. Try using it again in the type position. This did not work for me, but it is the cause of the accessory not supported message.

goo luck

Apr 24, 2018 2:45 PM

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Question: Accessory not supported