Question: I backed up my whatsapp chats religiously to my icloud, now theyre missing?
I was wondering if anybody could help me with this.
Basically, I take my WhatsApp chats very seriously haha, I back them up weekly to my iCloud. I then got a new phone (android, sorry everyone) and I backed up my WhatsApp chats one more time to be on the safe side. I decided I would give my old phone to my dad, So I factory reset it (I didn't make a full back up to icloud, just my WhatsApp chats because I decided I didn't need any of my pictures or messages on my new phone).
I then reinstalled WhatsApp on my brand new phone, and I had to make a Google drive account and all of that stuff. Of course there was no backup from iCloud from me, but it was the same phone number as my old iPhone. I didn't think anything of it because I assumed my WhatsApp chats were safe in the iCloud department.
I then recently really needed to see my WhatsApp backup, so I got my dad's iphone (my old phone) and logged in with my nunher as opposed to his in an attempt to just email my chats to myself. However, there was only one backup file on there from 2015. Not my recent one.
I don't know if the fact i logged in from my dad's phone or the fact i factory reset it did anything? Could anybody please help me, I have contacted WhatsApp on the issue too.
Thanks so much !