My MacBook Pro has gone really slow after installing Sierra 10.13
I need help please. My Macbook is extremely slow. This started to happen after I upgraded to OS Sierra.
Everything is slow but especially apps like Pages and KeyNote - they just don't work anymore.
See below the EtreCheck report:
EtreCheck version: 4.1.1 (4A179)
Report generated: 2018-03-09 22:38:59
Download EtreCheck from https://etrecheck.com
Runtime: 11:18
Performance: Poor
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Time Machine auto backup disabled - Time Machine auto backups are disabled.
Upgradeable - This machine’s RAM could be upgraded and the mechancial hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 ok
BANK 1/DIMM0
2 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 281
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.89 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 498.89 GB (198.67 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
4 IPv6 addresses
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 613 MB available
System Software:
macOS High Sierra 10.13.3 (17D47)
Time since boot: About an hour
System Load: 2.35 (1 min ago) 2.15 (5 min ago) 2.04 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.uninstall.plist
Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard7/condUninstall.sh
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.plist
Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard7/VideoGuard7.bundle/Contents/Re sources/setupServer.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist
Executable: /Library/Rapport/bin/rooksd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/de.novamedia.VodafoneDeviceObserver.plist
Executable: /Library/Application Support/Vodafone/NML2NDeviceObserver.app/Contents/MacOS/NML2NDeviceObserver
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.uninstall.plist
Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard9/condUninstall.sh
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist
Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle /Contents/Resources/launch.sh
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.plist
Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard9/VideoGuard9.bundle/Contents/Re sources/setupServer.sh
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/System/Library/Extensions
[Not Loaded] ZTEUSBCDCACMData_106.kext (ZTEDriver_MacV1.3.0)
[Not Loaded] ZTEUSBMassStorageFilter_106.kext (ZTEDriver_MacV1.3.0)
[Not Loaded] NovatelWireless3G.kext (v3.0.7 (001))
[Not Loaded] NovatelWirelessFilter.kext (v2.0.6)
[Not Loaded] Option72.kext (2.15.0)
[Not Loaded] OptionHS.kext (3.26.0)
[Not Loaded] OptionMSD.kext (1.21.0)
[Not Loaded] OptionQC.kext (1.11.0)
[Not Loaded] Vodafone.kext (v3.0.5 (003))
[Not Loaded] NMLGEDriver_106.kext (3.2.10)
[Not Loaded] NMSamsungDriver_106.kext (0.0.2)
[Not Loaded] NMSmartplugSCSIDevice_106.kext (1.0.1)
[Not Loaded] NMHuaweiPhonesVTPCDC_106.kext (0.0.2)
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[Not Loaded] NMUSBCDCACMControl_106.kext (3.2.12)
[Not Loaded] NMUSBCDCACMData_106.kext (3.2.12)
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[Not Loaded] NovatelWireless3GData.kext (v3.0.7 (001))
/System/Library/Extensions/Vodafone.kext/Contents/Plugins
[Not Loaded] VodafoneData.kext (v3.0.5 (003))
Startup Items:
HWNetMgr Path: /Library/StartupItems/HWNetMgr
HWPortDetect Path: /Library/StartupItems/HWPortDetect
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 192 Apple tasks |
[Running] | 90 Apple tasks |
System Launch Daemons:
[Not Loaded] | 35 Apple tasks |
[Loaded] | 201 Apple tasks |
[Running] | 95 Apple tasks |
[Other] | One Apple task |
Launch Agents:
[Other] | de.novamedia.VodafoneDeviceObserver.plist (? f1c2d0f5 - installed 2009-11-18) |
[Running] | com.wdc.WD-Sync-Service.plist (Western Digital Corporation Branded Products Group - installed 2016-04-01) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
Launch Daemons:
[Running] | com.trusteer.rooks.rooksd.plist (? 861b4fc7 - installed 2011-05-23) |
[Loaded] | com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2017-02-16) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-07) |
[Loaded] | com.skype.skypeinstaller.plist (? a81aef1d - installed 2017-07-25) |
User Launch Agents:
[Running] | com.cisco.videoguardmonitor.plist (? 0 - installed 2017-12-01) |
[Running] | com.spotify.webhelper.plist (Spotify - installed 2016-11-07) |
[Loaded] | com.cisco.videoguard9.plist (? 0 - installed 2017-12-01) |
[Loaded] | com.cisco.videoguard7.plist (? 0 - installed 2017-12-01) |
[Loaded] | com.cisco.videoguard7.uninstall.plist (? 0 - installed 2017-12-01) |
[Loaded] | com.cisco.videoguard9.uninstall.plist (? 0 - installed 2017-12-01) |
[Loaded] | com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-05-04) |
User Login Items:
iTunesHelper Application (Apple, Inc. - installed 2017-12-26)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Music Manager Application
(~/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpers/MusicManagerH elper.app)
PhotoStreamAgent SMLoginItem (Mac App Store - installed 2038-01-19)
(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
Internet Plug-ins:
JavaAppletPlugin: 15.0.1 (installed 2012-08-02)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-18)
QuickTime Plugin: 7.7.3 (installed 2018-02-04)
Flash Player: 28.0.0.161 (installed 2018-02-18)
NP_2020Player_IKEA: 5.0.94.1 (installed 2012-09-28)
NP_2020Player_WEB: 5.0.94.0 (installed 2011-10-26)
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-17)
CitrixICAClientPlugIn: 11.2.0 (installed 2010-08-23)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
Silverlight: 5.1.41212.0 (installed 2016-05-02)
iPhotoPhotocast: 7.0 (installed 2010-06-05)
Safari Extensions:
Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2018-02-20) |
3rd Party Preference Panes:
Citrix Online Plug-in (installed 2010-08-23)
Flash Player (installed 2018-02-01)
MusicManager (installed 2015-11-17)
Rapport (installed 2011-06-21)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: No
Volumes being backed up:
Macintosh HD: Disk size: 498.89 GB - Disk used: 300.22 GB
Destinations:
T***************p [Network] (Last used)
Total size: 1.94 TB
Total number of backups: 8
Oldest backup: 2017-02-17 22:29:50
Last backup: 2018-02-05 10:58:06
Top Processes by CPU:
Process (count) | Source | % of CPU |
com.apple.WebKit.WebContent (4) | Apple | 48 |
WindowServer | Apple | 16 |
system_profiler (2) | Apple | 16 |
MusicManagerHelper | 9 | |
com.apple.WebKit.Networking | Apple | 8 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
com.apple.WebKit.WebContent (4) | Apple | 753 MB |
kernel_task | Apple | 580 MB |
system_profiler (2) | Apple | 355 MB |
mdworker (8) | Apple | 105 MB |
Safari | Apple | 87 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
kernel_task | Apple | 112 MB | 265 MB |
ocspd | Apple | 35 MB | 396 B |
MusicManagerHelper | 30 KB | 10 MB | |
mDNSResponder | Apple | 3 MB | 2 MB |
apsd | Apple | 427 KB | 261 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
com.apple.WebKit.WebContent (4) | Apple | 26 |
WindowServer | Apple | 7 |
Safari | Apple | 5 |
hidd | Apple | 2 |
com.apple.WebKit.Networking | Apple | 1 |
Virtual Memory Information:
Available RAM | 656 MB |
Free RAM | 19 MB |
Used RAM | 3.36 GB |
Cached files | 637 MB |
Swap Used | 57 MB |
Clean up:
/Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
/Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
Executable not found
End of report
MacBook